Support Center Srilanka

ICC MEN'S T20 WORLD CUP 2026 13

• Will I be allowed entry if I arrive late?
• Is re-entry allowed?
• Is parking available?
• Is there a limit on the number of tickets I can buy?
• Are food and beverages available at the venue?
• What time do the gates open?
• How do I access my M-Ticket?
• When will my M-Ticket be activated?
• Can I transfer my ticket?
• How do I avoid network issues at the venue?

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Ticket Booking Queries 14

• Connectivity/Something is not right here issue while booking
• Advance booking on BookMyShow
• Booking tickets without a Credit Card
• Choose the preferred Seats
• Cut Off Time for Booking Tickets
• Age Limit
• Bulk bookings
• Maximum tickets to book in a transaction
• Convenience fee for online booking (IHF)
• Sold Out

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Show Cancellations 1

• Refund for cancelled shows

Confirmation Related 5

• Resend Confirmation Feature
• Is the confirmation SMS enough?
• Booking Purchase History
• Booking Status
• Unable to take printouts for ticket collection

Refund 3

• Refund for a failed transaction
• My amount was charged, but I have not received the SMS/Email confirmation.
• It's been already 5-7 working days I haven't received the refund yet.

Cinema Related 6

• Information on 3D Glasses
• Feedback for Cinema
• I did not get my tickets at the cinema
• Baggage
• Outside Food at the Cinema
• Lost & Found at the Cinema

Website Usage 3

• Locations to book tickets
• Usage of Cookies
• Drop Down list not working

General 4

• Forgot Password
• Unsubscribing from Emailer
• Event Listings
• Need Assistance!

Payment Related Queries 7

• CVV Code
• Timed Out
• Security of Credit Card Information
• Ticket booking using International card
• Credit Card Payment Rejected
• Procedure after registering with VBV/MSC
• American Express Cards

Transaction Related 2

• Transaction not going through
• Unlimited Transactions