I had booked tickets from your website/app, however, when I went to watch the movie the cinema informed that the show has been canceled. How will I get my money back?
We're sorry you had to go through this. In event of show being canceled money would be refunded within 5 to 7 working days.
In case we receive a prior notification by cinema about show cancellation, we definitely make it a point to inform our customers via SMS/Email or a call.