I have not received my confirmation SMS. I booked my ticket twice. Please, help!

When there is a will there's away! If your booking is confirmed you'll see the tickets under " Purchase history" on our website/app. Also, you get SMS /Email confirmation as well as an email. 

If this doesn't help, just visit our website click 'Resend confirmation' to get a copy instantly on your email. You can do this through application too. 

In case none of the above options worked and if the amount is charged for a failed transaction, you'll receive the refund within a max 5 to 7 working days.  

Still facing a concern, hit us with the contact details used to book tickets on lkhelpdesk@bookmyshow.com, LIVE CHAT with us. Will be happy to help you.